Specialist areas: Governance, Leadership and Organisational Development, People Management
Fiona Ash is our Service Lead Consultant for Governance at the CCE and a Visiting Fellow at City, University of London's Bayes Business School, specialising in governance, organisational and people development, as well as performance management.
About Fiona Ash
Our consultants Caroline Copeman, Fiona Ash and Christine Fogg have written new and updated CCE Building Better Governance guides, which cover the essentials of nonprofit governance.
Specialist areas: Finance, Risk, Change Management, Mergers and Acquisitions
Steve has over 40 years of practical experience in working with organisations that are facing challenges, whether financial, operational or from internal stresses and conflicts. As a former managing partner of a mid-tier accountancy firm he understands all too well the issues facing management teams. He has lectured on the Charity Masters programme at CCE for over 10 years.
About Steve Billot
Steve works with professional service organisations and a wide range of organisations in the non-profit sector. Having been the joint managing partner in a mid-tier accountancy firm which grew by acquisition he understands the challenges that organisations face in an ever-changing world. He has lectured widely on the issues facing professional service organisations.
During his career he has carried out over 1,000 independent business reviews acting on behalf of lenders, management and prospective owners and investors. His objective view allows him to observe, comment and provide considered and clear recommendations on the options facing organisations.
In the last few years Steve has been working closely with a national charity and its network of over 100 independent organisations to review their operating systems and models. This has led to a programme of change being developed and implemented.
Steve was formerly an Insolvency Practitioner (he still holds the title but has not taken any appointments for over 20 years). He is a member of the Institute for Turnaround and has worked with a wide variety of charities from top 50 internationally known organisations to small local ones providing specialist community support. He is also a lecturer on the CCE Masters courses where he looks at the challenges facing charities and how they can be addressed.
Specialist areas: Strategy, Governance, Leadership
Caroline Copeman is a Consultant and Senior Visiting Fellow at City, University of London's Bayes Business School and has taught on the Charities Master's programme for over 15 years. She specialises in strategy development and planning, governance, and the design of leadership development programmes.
About Caroline Copeman
Caroline's recent work experience covers four key areas:
- Supporting Boards and leadership teams in strategy development and planning
- Organisation development/review & change
- Governance and board review
- Leadership development programmes.
Caroline is the lead author of the highly regarded strategic planning toolkit Tools for Tomorrow, and author of two NCVO guides: Looking Out; on how to make sense of your organisation's environment and Picture This on scenario planning. She is co-author of Tools for Success, the CCE Guide to Effectiveness for Small Organisations and has recently published a toolkit titled Peering Over the Precipice, originally commissioned by Hospice UK, looking at how organisations can reinvent themselves to continue to ensure maximum impact for beneficiaries. Caroline is part of a CCE team, with colleagues Fiona Ash and Christine Fogg, that has recently published a series of good practice guides focussed on Building Better Governance.
Specialist areas: Coaching and Mentoring, Leadership Development, Governance, Change Management and Strategic Planning
As a facilitator, Christine has worked with a wide range of nonprofit and public sector organisations. She also co-leads two CCE professional development programmes: Aspiring Chief Executives (ACE) and New Chief Executives (NCE).
About Christine Fogg
Christine Fogg specialises in coaching, mentoring and facilitation, organisational capacity building and leadership development. Having initially trained as a nurse, Christine moved into NHS management before becoming Chief Executive of two HIV/ AIDS charities and then Breast Cancer Care. She completed an MSc in Voluntary Sector Organisation and Social Policy at the LSE. A qualified and experienced coach, clients have included senior staff as well as those at the start of their career, across all sectors. She is a member of the EMCC and is a licensed administrator of the MBTI inventory.
As a facilitator, Christine has worked with a wide range of nonprofit and public sector organisations. Christine has particular experience within the health and social care field, has recently worked with the Department of Health, PHE, Imperial NHS Trust and Monitor and held an interim role at The College of Social Work. Recent clients for CCE include The Children's Society, RNIB, The Archbishop's Council, London's Air Ambulance, NCT, several hospices and Carers UK. Chritine is Honorary Visiting Fellow at City, University of London's Bayes Business School.
Christine has been Chair of the Royal Free Charity and has been a trustee for a number of charities. She is currently a volunteer for Inspiring the Future.
Our consultants Caroline Copeman, Fiona Ash and Christine Fogg have written new and updated CCE Building Better Governance guides, which cover the essentials of nonprofit governance.
Specialist area: Leadership
Karen is a Visiting Lecturer at City, University of London. She also leads workshops for Senior Executives leadership programmes at London Business School and Saïd Business School, Oxford. She has been a consultant for the Centre for Charity Effectiveness since 2008.
About Karen Glossop
Karen is a Visiting Lecturer at City, University of London. She also leads workshops for Senior Executives leadership programmes at London Business School and Saïd Business School, Oxford.
Since 1997, Karen has been developing people’s skills in communication and leadership. She trains groups and coaches individuals across the corporate, public and non-profit sectors. She works with clients who are interested in exploring different approaches to how they present themselves and their messages. She blogs regularly about public speaking, communication and influencing.As well as working as a training consultant, Karen is co-artistic director of award-winning theatre company, Wishbone.
Karen has been a Consultant for CCE since 2008.
Areas of expertise include:
- Public speaking and presentation skills
- Impact and presence
- Facilitation skills
- Informal influencing skills
- Business writing and speech writing.
Specialist roles undertaken within CCE:
- Tutor for Impact & Presentation workshop, Social Welfare Legal Advice Sector Programme;
- Consultant & Tutor for Impact & Gravitas training programme, Great Ormond Street Hospital Children’s Charity;
- Tutor for Leader As Ambassador module in New Chief Executives Programme, in association with Acevo;
- Tutor for Playing Status workshop for CCPR;
- Coaching for individual CEOs;
- Designing a broad communication training programme for The Scouts Association.
Other clients include:
Fluor Ltd; National Youth Agency; Speakmedia; Haufe-Lexware, Romania; Christian Aid; London Luton Airport; Latham & Watkins LLP; TechUK; Birkbeck Institute of Social Research; Boeing UK; Tfl; SOAS; KBC Bank, N.V.; PwC; Forrester Research; House of Commons; Flag Communications; Domestic & General; Invesco Global; Citizens Advice Bureau.
Specialist areas: Governance, Leadership and Strategy Development
Professor John Hailey has extensive international experience as a consultant having worked in over fifty countries. He also established and ran the Centre of Charity Effectiveness's MSc in NGO Management - one of the only postgraduate management courses to focus on the specific needs of the staff, trustees and volunteers working in international NGOs and Civil Society Organisations.
About John Hailey
Professor John Hailey has extensive international experience as a consultant having worked in over fifty countries. He has undertaken consultancies for a range of charities and international NGOs; UN agencies, multilateral and bilateral donors, and philanthropic foundations. His consulting work is primarily concerned with management & leadership issues, governance and strategic reviews, as well as facilitating and running training workshops and action learning sets.
John has worked at Bayes Business School (formerly Cass) since 2003 when he established the MSc in NGO Management and taught on Bayes’ MBA programme. John was also a Visiting Professor at the University of Bath. John has both an MBA and a PhD, and has worked in universities in the UK and internationally. He was also one of the founders of the Oxford-based International NGO Training and Research Centre (INTRAC). His research and publications have focused on the leadership and management of international NGOs, and the strategic issues facing charities, NGOs and other development agencies.
John has undertaken consultancies for a number of UK charities and a wide range of international NGOs and UN agencies. He has an appreciation of the challenges faced by donors having undertaken consultancies for a range of official donors (including DANIDA, DFID, IrishAid, SIDA, USAID), and different Foundations (including Atlantic Philanthropy, Gates, Porticus, Rockefeller).
He has also worked directly with many charity and NGO Boards and undertaken governance reviews for: ActionAid, ACORD (Agency for Cooperation and Research in Development), Amnesty International, BOND, Global Forum for Agricultural Research, Habitat for Humanity UK, Hamlin Fistula Ethiopia, The Leprosy Mission, Practical Action, Transparency International, WarChild and the Winston Churchill Memorial Trust.
Specialist area: Coaching
Simon Laurie heads up CCE’s Coaching and Mentoring Service. He has worked as a coach for 25 years, both in the UK, Europe, and the US. He also co-leads the Outstanding Leadership Breakfast Series, a CCE professional development programme.
About Simon Laurie
Simon Laurie heads up CCE’s Coaching and Mentoring Service. He has worked as a coach for 25 years, both in the UK, Europe, and the US. He works across all sectors and clients include University of the Arts: London, Teach First, Chiltern MS Centre, and firms in the manufacturing, technology, pharmaceutical and financial service sectors.
Simon also works as a coach supervisor, supporting other coaches in the professional practices, and delivers coach training for managers and individuals within organisations who have been identified as internal coaches.
Some of Simon’s recent assignments include:
- Part of the CCE team that delivered the CEO Leadership Programme for Non-profits at Al Fozan Leadership Academy in Saudi Arabia
- Coaching three directors of a high profile charity in the education sector to support them as their roles grow alongside the development of the charity
- Coaching members of the senior leadership team of a national charity as part of their strategic plans for the next five years
- Supporting senior and middle managers of a national charity as part of a structured development programme, reviewing their 360° results and working with them to create their development plans.
Simon is a member of International Coach Federation (ICF) as a Professional Credentialed Coach (PCC). He is also a member of the European Mentoring & Coaching Council (EMCC), The Association of Coach Supervisors (AoCS), CIPD, Chartered Institute of Management.
Prior to becoming a coach Simon worked in the hospitality sector in line management and support roles in the UK, North Africa and the Middle East.
Specialist area: Leadership
George Levvy's career has spanned the voluntary, public and private sectors, both as a manager and as a consultant. Within his career in the voluntary sector he was appointed Chief Executive of the Motor Neurone Disease Association, leading it for ten years through a period of rapid and far-reaching growth and change.
About George Levvy
George Levvy's career has spanned the voluntary, public and private sectors, both as a manager and as a consultant. Within the voluntary sector, his first post was as Head of Marketing and Communications at the British Red Cross. He was then appointed Chief Executive of the Motor Neurone Disease Association, leading it for ten years through a period of rapid and far-reaching growth and change.
As a consultant, George's clients have included; Citizens Advice, RSPCA, the International Institute of Environment and Development; the Science and Technology Facilities Council, the Housing Ombudsman, the Medicines and Healthcare Devices Regulatory Agency, Comic Relief, the International Livestock Research Institute, Microsoft, Nokia, and Sanofi Pasteur.
Specialist area: Governance
Ernie Messer specialises in governance, collaborative working with nonprofits and also ventures between nonprofits and commercial or public sector businesses. He is skilled in managing conflict. He is also a visiting lecturer on the Managing People and Quality module of the CCE Charity Accounting and Financial Management MSc programme.
About Ernie Messer
Ernie Messer specialises in governance, collaborative working with nonprofits and also ventures between nonprofits and commercial or public sector businesses. He is skilled in managing conflict.
Before working exclusively in the sector, Ernie had a wide-ranging general management career, leading major change and project portfolios for large PLCs and is an expert in successfully managing the people aspects of large scale change plus mergers, acquisitions and disposals.
He often provides interim top end executive support during changes of CEO, including detailed situational analysis of organisations and guides on what might be needed in future. Ernie has recently delivered major collaborations for charities in the criminal justice, health, and children sectors, and has a detailed knowledge of health and social care.
He is also Vice Chair of an NHS Mental Health Trust and Chair of an associated Mental Health Charity - Headlight. Ernie is a visiting lecturer on the Managing People and Quality module of the CCE Charity Accounting and Financial Management MSc programme.
Specialist area: Finance
Matthew is an experienced financial and commercial Company Director and Charity Trustee who has simultaneously developed his career in both sectors, bringing his strong corporate skills to situations in the charity and nonprofit sectors, and the softer skills required in nonprofits to situations in the commercial sector.
About Matthew Simkins
Matthew is an experienced financial and commercial Company Director and Charity Trustee who has simultaneously developed his career in both sectors bringing his strong corporate skills to situations in the charity and nonprofit sectors, and the softer skills required in not for profits to situations in the commercial sector.
He has spent 22 years creating and implementing change in a broad range of organisations initially working for banks and other creditors, but for the last 16 years as an independent working for the trustees, shareholders, or directors.
Matthew has been involved with over 250 different organisations across multiple sectors including healthcare, education, disability, environment, and conservation, with grant making, fund-raising, and service delivery charities. Commercial sectors include engineering, house builders, commercial construction, contracting, professional firms, retail, manufacturing and printing.
He has undertaken a range of roles including leading turnarounds and change programmes, executive and non-executive directorships, cash-flow management, independent reviews, and the mentoring of chief executives through a turnaround. He has also worked with many start-up organisations helping them to get their structure right from the beginning giving them a better chance of success. While his work necessitates a focus on the financial and commercial aspects of the business, Matthew prefers to take a holistic approach across the performance of the whole organisation.
Matthew is a recognised speaker on Turnaround Management and has been a guest lecturer at City, University of London's Bayes Business School since the charity courses began there in 2004. He has created and chaired courses for R3 and IFT including a series of workshops for the business support departments of the main UK banks, and was awarded a Judges Commendation at the IFT annual awards in 2008 for his role in the turnaround of the Charles Darwin Foundation in the Galapagos Islands.
Specialist areas: Leadership and Coaching
Maggie Smith is a coach and facilitator who engages in one to one and team coaching and designs and delivers open and tailored in-house leadership programmes. She also co-leads the Outstanding Leadership Breakfast Series, a CCE professional development programme.
About Maggie Smith
Maggie Smith is a coach and facilitator who engages in one to one and team coaching and designs and delivers open and tailored in-house leadership programmes.
She is a consultant with the CCE, the Institute of Employment Studies, The Work Foundation, and Leadership Works. Maggie is also a fellow of the Centre for Progressive Leadership at London Metropolitan University.
She delivers sessions that focus on:
- Leadership development
- Creativity and innovation (She has been trained by the Enterprise Development Group from the USA)
- Personal resilience and confidence building on work from the area of positive psychology to improve wellbeing, performance and productivity
- Effective working relationships which includes overcoming barriers, perceptions and beliefs, assertiveness and negotiation skills
- Working with strengths (a certified practitioner working with the Stengthscope™ team and individual profiling tools) and using these to inform areas for focus.
- Coaching skills for line managers and leaders.
Maggie works with public, voluntary and private sector organisations including the Metropolitan Police Service (with whom she trained as a solutions focus coach), Prospect, Surrey Police, Shepherds Bush Housing Group, Ipsos-Mori, DEFRA, the Society and College of Radiographers, National Union of Students, Keniston Housing and Midland Heart.
With a couple of colleagues she’s founded Towards Outstanding Leadership and alumni from those leadership programmes come from the Home Office, the Department for Transport, the Cabinet Office, South Hook Gas, the FSCS, Accord Housing Group, Ipsos-MORI the Society and College of Radiographers and Plan International. She holds a diploma in Executive Coaching from the Academy of Executive Coaching which is accredited by the International Coach Federation (of which she is a member), the European Mentoring and Coaching Council and Middlesex University.
Previously, Maggie worked at The Work Foundation in the leadership programme and as part of the Advocacy team. As Head of Events she was a lead on their high profile party conference fringe programmes and organised events for speakers including Tony Blair whilst Prime Minister, Greg Dyke, former Director General of the BBC and Sir Terry Leahy, ex-CEO of Tesco plc. This follows many years in management positions in the events and hotel industries where she specialised in project management and leading diverse teams.
In her spare time she is studying Psychology with the Open University and has recently completed a foundation programme in positive psychology.
Specialist areas: Strategy and Governance
Angela Style is a consultant with Bayes Business School, Centre for Charity Effectiveness and completed her MSc in Voluntary Sector Management there in 2017. She is also an experienced Chair, trustee and CEO, having been involved in organisations including: the Fawcett Society, Art Against Knives, Endometriosis UK, and Birthrights.
About Angela Style
Angela Style is a consultant with Bayes Business School, Centre for Charity Effectiveness and completed her MSc in Voluntary Sector Management there in 2017. She is an experienced Chair, trustee and CEO. She has been on the board of charities including the Fawcett Society and Art Against Knives, which works to prevent youth violence through creativity. She was Chair of Endometriosis UK until 2020, during a period of significant growth in income and much-needed awareness of endometriosis. She was Director of the Maternal Mental Health Alliance and most recently worked as CEO of Birthrights, which works to protect human rights in childbirth.
Specialist areas: Coaching and Leadership
Tammy is an executive coach, organisational consultant and work psychologist with many years’ experience of design and delivery of a broad range of leadership, organisational development and culture change initiatives. She also co-leads CCE's Aspiring Chief Executives (ACE) programme and New Chief Executives (NCE) programme.
About Tammy Tawadros
Tammy is a Consultant at the CCE where she has worked since 2012. Tammy is an executive coach, organisational consultant and work psychologist with many years’ experience of design and delivery of a broad range of leadership, organisational development and culture change initiatives. She offers organisational development; shadow consulting; leadership development; board development; facilitation and team building; executive and group coaching; as well as consultation and teaching on leading, managing and sustaining resilience and organisational change.
Tammy enjoys working closely with individuals, teams and whole organisations, to:
- Build compassionate, relational, and collaborative cultures; Lead and learn in the face of turbulent and continuous change.
- Manage and achieve the cultural and organisational change they seek.
She uses psychologically-informed and evidence-based insights to facilitate individual and group level change; and to help her clients to surface and work through unproductive dynamics to help individuals and teams to develop and adapt.
Tammy teaches on a number of coaching and leadership development programmes.
Her recent clients have included:
- Cats Protection
- Christian Aid
- English National Ballet
- Macmillan Cancer Care
- Refugee Action
- The Advice Sector
Tammy has a BSC (Hons) in Psychology and an MSc Human Resources- Organisation Consulting (with distinction). She is a Member of the Chartered Institute of Personnel and Development (CIPD) and the British Psychological Society (BPS), and Division of Occupational Psychology (DOP). Tammy is an Ashridge Accredited (EMCC validated) Coach and Coaching supervisor.
Tammy has written about and has a particular interest in how experiential methods help leaders to develop; in resilience and technostress; and the future of work. She has written about theatre-based leadership development, and the use of virtual technologies in coaching.
Before qualifying as an organisation development consultant, Tammy was in Human Resource Development, where in addition to commissioning and leading development programmes of various kinds, she conducted research on learning from serious incidents. She is a qualified social worker and was a senior mental health social worker before moving into a learning and development role.
Specialist areas: Strategic Marketing, Income Generation and Business Development
Stephen Thorn is our strategic marketing, income generation and business lead at CCE. He is passionate about the adoption of professional and innovative business methodologies to drive impact and efficiency in the nonprofit sector.
About Stephen Thorn
Stephen Thorn is our strategic marketing, income generation and business lead at CCE. He is passionate about the adoption of professional and innovative business methodologies to drive impact and efficiency in the nonprofit sector. He has advised a broad range of organisations including trusts, foundations, UK charities, social enterprises, international NGOs, student unions, faith-based charities and academic institutions.
Advising on purpose-driven and sustainable strategies to drive social impact, Stephen draws on his experience as a marketing director in the commercial sector, a fundraising director in the charity sector, and as founding executive of a new charitable Foundation for one of the big four accountancy firms.
Stephen has represented City, University of London's Bayes Business School as a Charity Talks speaker and is currently developing a new marketing and development workbook for the Tools for Success series.
Specialist areas: Strategy and Leadership
Nick is a graduate of the MSc in Voluntary Sector Management at the Bayes Business School with a first degree in History from the University of Cambridge. He has a particular interest in supporting chief executives to create compelling new strategies and build outstanding teams to land them.
About Nick Wilkie
Nick consults primarily in strategy and leadership.
As chief executive, Nick Wilkie led the National Childbirth Trust and London Youth through periods of major change in strategy, governance, funding and culture, resulting in significant growth in impact.
At Save the Children, he led the UK programme across the four nations and co-chaired Save’s global network of domestic programmes. Early in his career, Nick was a youth and community worker in Hackney and Glasgow. He then helped set up The Young Foundation and was head of sustainable funding at The National Council for Voluntary Organisations.
Nick currently chairs The Parent Infant Foundation (the UK’s specialist infant mental health network) and is a trustee of The Jimmy Dixon Charitable Trust (investing in youth leadership); West London Zone (supporting vulnerable children and their families); and 4All (a grassroots charity working with older and young people where he lives in Lambeth). He has been a non-executive director at a number of other charitable and public organisations including Social Enterprise UK and Futurebuilders, the social investment fund.
Nick has served on ministerial advisory boards for civil society and been a policy adviser to HM Treasury, Cabinet Office and Number 10. He has a degree in history from the University of Cambridge and an MSc in voluntary sector management from City University. Publications include: The Magic Roundabout, how charities can make their money go further, promoting the early use of mission-related investment; Social Silicon Valleys: social innovation- what it is, why it matters, how it can be accelerated; and Hunch: a vision for youth in post-austerity Britain.
Specialist area: Financial Governance and Leadership Development
Jacqueline Williams has extensive experience working with voluntary sector organisations on aspects of leadership and governance cultures, behaviours and processes. An area of specialism being financial governance including financial management and reporting law and good practice.
About Jacqueline Williams
Jacqueline has 20+ years in governance and leadership development, and is a certified coach working with Boards and staff across sectors globally. Her recent roles include working with the Centre for Charity Effectiveness as a member of the team developing the trustee guidance Lived experience on nonprofit boards. She also helped to establish the CCE’s successful Building Better Governance series for UK charity boards and worked on the New Chief Executives (NCE) and Aspiring Chief Executives (ACE) programmes. Jacqueline reviewed and developed the second edition of the Charity Trustee Handbook, a Directory of Social Change publication in 2017 (with 2021 update). She regularly facilitates board training sessions, strategy away-days and board effectiveness reviews. Recent sessions have focused on the changing role of the Board, building resilience, enhancing board diversity, and effective financial governance.
In her international work, she led the Sierra Leone and Liberia IFC Corporate Governance Programme (2015-2020) providing advice to the Corporate Affairs Commission of Sierra Leone on the drafting of the first Corporate Governance Code in Sierra Leone and training professional bodies, sector leaders and government sector players on the provisions of the Code, providing a framework on “corporate governance what and why”. Jacqueline supported the establishment of the first Women on Boards institutions in Sierra Leone and Liberia, and worked with the Chambers of Commerce in both these countries to provide corporate governance awareness to private sector organizations (mainly SMEs) and also on how to improve diversity in leadership spaces nationally training women to become “board-ready”.
Jacqueline holds an MSc in corporate governance and business ethics from Birkbeck University London and is a UK qualified lawyer (Barrister) with an LLB from the University of London, in addition to being a Fellow of the Chartered Institute of Management Accountants.