Upcoming events

Charity Talk: Collaboration, innovation and digital transformation

Transforming the charity volunteer experience

Wednesday 8th June 2022 18:30
Where: Bayes Business School and online

We are delighted to be welcoming Angela Salt, CEO of Girlguiding, and Matt Hyde, CEO of Scouts, to join us for our first in-person Charity Talk in two years.

Angela and Matt will discuss how these two high-profile national charities are working together to transform the experiences of their volunteers at every step of the process, using digital technology and innovative solutions to help recruit, train and develop new volunteer talent and skills.

Register to attend this event either online or in-person.

About the event

Angela and Matt will discuss how these two high-profile national charities are working together to transform the experiences of their volunteers at every step of the process, using digital technology and innovative solutions to help recruit, train and develop new volunteer talent and skills.

Both organisations face similar challenges in recruiting and onboarding new volunteers including being unable to meet face-to-face during the pandemic.  Their innovative collaboration encompasses the whole volunteer recruitment process, looking for opportunities to make economies of scale, sharing learning points and best practice.  Their new digital system is due to be rolled out in 2023 thanks to a £2M+ grant from the Pears Foundation.

Join us to hear more from Angela and Matt about this exciting project, and the opportunities and challenges for charities of collaborative working and digital transformation.

About the speakers

Angela Salt, CEO of Girlguiding

Angela SaltAngela joined Girlguiding as CEO in 2019. Girlguiding exists to help girls and young women find their voice, and build skills and confidence – inspiring them to discover the best in themselves and empower them to make a positive difference in their community.

Prior to joining Girlguiding, she worked as consultant and philanthropy advisor and before that was Chief Executive of the Tony Blair Faith Foundation, which focused on education, leadership and research.

Angela began her career as a teacher but then went on to build her expertise in communications and media roles becoming the Director of Communications at the Millennium Commission and at the Electoral Commission. As Head of Nations and Regions for LOCOG (London Organising Committee of the Olympic and Paralympic games), Angela was responsible for leading engagement with individuals and groups across the UK on a wide range of projects.  Later Angela was responsible for Voluntary Services Overseas (VSO) UK operations.

Matt Hyde OBE, CEO of Scouts

MMatt Hydeatt Hyde is Chief Executive of the Scouts, the UK’s largest youth movement. Formerly Chief Executive of the National Union of Students (NUS), he has undertaken a number of leadership roles in the charity sector and as Chief Executive of the Scouts has contributed to a period of record membership growth since he joined in 2013.  He has led award-winning campaigns, spearheaded work to support the growth of Scouting in areas of deprivation and overseen the development of a new age range, called Squirrels, which launched in 2021, opening up Scouts for four and five year olds.

Matt is also a trustee of Comic Relief, a Patron of UNLOCK (the charity for people with convictions) and was previously Vice-Chair of the National Council for Voluntary Organisations (NCVO).  He developed the world’s first degree apprenticeship for social change which launched at Queen Mary University of London.

Matt was awarded an OBE in the 2020 New Years Honours List and an Honorary Fellowship from Queen Mary University of London in 2012. He was named as one of the 25 most influential charity sector leaders by Charity Times in 2019.

Attending the event

We can't wait to welcome you back to our first in-person event in two years. Please join us at Bayes Business School (106 Bunhill Row, London EC1Y 8TZ) for food and drink, and to hear Matt and Angela discuss the way they have transformed the volunteering experience within their organisations.

Please register here to join us in-person.

This is a hybrid event. If you are unable to attend in-person, there is also the opportunity to join the talk remotely.

Please complete the form here to register to attend online.

Charity Talk: Charities in the spotlight - the role of communications in navigating public scrutiny

Derek Holder Memorial Lecture

Wednesday 6th July 2022 18:30
Where: Bayes Business School

We are pleased to be welcoming Adeela Warley and Sophie Castell as guest speakers for this event.

Please complete this form to register your interest in this event. We will then contact you when more information is available.

About the Derek Holder Legacy Trust

Professor Derek Holder was the co-founder and managing director of IDM. He helped to establish direct marketing as a respected and respectable discipline, as well as a desirable professional career choice.

He left a considerable legacy to IDM Trust that he wished to be devoted to education. The trust funds initiatives that encourage and equip the most talented young people in each generation to enter the data driven marketing profession, as well as raising standards of professional practice throughout.

The Foundation has long had a relationship with the Centre for Charity Effectiveness and they annually sponsor one of the Centre’s evening Charity Talks.

With their support we are delighted to be able to be hosting Adeela Warley and Sophie Castell at the Derek Holder Memorial Lecture: ‘Charities in the spotlight' on the 6th July 2022

Recent Charity Talks and Webinars

Webinar: Can you rise to the top without losing your soul? (23rd February 2022)

Webinar: Can you rise to the top without losing your soul?

Wednesday 23rd February 2022 17:30-18:30

Douglas Board

Why is it that some people get to the top while others, who may be equally well-qualified, don’t? How can we rise up? Do we want to? How can we change society in this respect?

We were delighted to welcome Dr Douglas Board, Senior Visiting Fellow at Bayes Business School, to present this topic which drew on his recent book, ‘Elites – can you rise to the top without losing your soul?’, in which he offers a new interpretation of how we understand success and merit in our lives and in our institutions.

Douglas was joined by host, CCE Consultant Nick Wilkie and panellists Polly Mackenzie, CEO of Demos, and Pamela Leonce, Chair of Inquilab Housing association.

Watch a recording of this event.

Charity Talk: Change just changed! (26th January 2022)

Charity Talk: Change just changed!

Wednesday 26th January 2022 18:30-20:00

Keith LeslieHow can we face the challenge of uncontained change - that which is simultaneously up close and personal, and continual and relentless?

In this CCE Charity Talk, Keith Leslie, current Chair of Samaritans and Mental Health at Work and former McKinsey and Deloitte partner, shared learnings from his cross-sector career and insight from Samaritans on the frontline of human distress.

The response was given by Caroline Copeman, Bayes Senior Visiting Fellow and CCE Consultant, and the event was hosted by Alex Skailes, CCE Director.

Watch a recording of this event.

Materials and further resources from the event

Recovery and Beyond: Are you ready for the challenge? (13th October 2021)

Webinar: Recovery and beyond: Are you ready for the challenge? Lessons from the pandemic on charity operating models

Wednesday 13th October 2021 17:30-18:30

This webinar looked at the issues facing the charity sector as it confronts its most challenging time, the “recovery” phase. We know that historically more organisations fail as economies recover from a downturn and this time is unlikely to be any different.

Turnaround expert Steve Billot explored how the sector has reacted to the last 18 months and what steps can be taken to face the new future.

Steve was joined by Angela Salt OBE, CEO of Girlguiding, and David Hole, turnaround expert and previous interim CEO for a number of Age UK partners. They shared their learning on leading through the recovery and beyond.

Download the webinar slides

About CCE Charity Talks

Hear charity leaders share their expertise on the challenges facing the sector. This evening lecture series has welcomed over 10,000 attendees since it was founded 25 years ago.

Format of Charity Talks

Our Charity Talks are split into the following three sections:

  • Presentation – by a leading figure in the sector of a current key issue facing people in nonprofit organisations
  • Response – from a top academic or consultant broadening out the topic to develop the issues and offering guidance for action
  • Discussion – an opportunity for the audience to question, debate and share their ideas.

Charity Talks Archive

In this video you may still see us referred to as Cass Business School or The Business School (formerly Cass). Find out more about our name change.

COVID-19 response

All of our part-time charities master’s degreesprofessional development programmes and events are being delivered online during the ongoing COVID-19 pandemic. We will be using different platforms and programme formats in order to ensure that all our programmes offer a high-quality, varied and engaging learning experience.

The latest information about City, University of London’s response to the pandemic can be found on the students and visitors page.

Our staff, consultants and faculty remain dedicated to supporting our clients during this challenging time; please feel free to reach out with any questions or requests to

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Professional Development Programmes

Take a look at our wide range of professional development programmes offered throughout the year.