The Digitalisation of the Insurance Industry

Do you want to understand the future of insurance as it is being impacted by advances in digital technology? Join us for breakfast on 5 June 2019 at Cass Business School to hear about: The Digitalisation of the Insurance Industry

Hosted by Cass Business School in conjunction with iWIN and the Worshipful Company of Insurers, this interactive iWIN Forum session is open to anyone interested in the future of digital advances in the insurance industry.

Date: 5 June 2019
Timings: 8:30 am Delegate registration | 9:00 am Forum begins | 10:00 am Close
Venue: Cass Business School, 106 Bunhill Row, EC1Y 8TZ

The term “digitalisation” is widely used in the insurance industry these days, but it remains an abstract concept for many. In particular, people often have narrow views about what digital technology is, what it might enable, and who will be the winners and losers from its adoption.

In this session we will look at the latest understandings about digital technology in terms of what legacy assets and activities it might replace, but also how it can complement existing activities and enable new activities. We will use this latest research to consider how participants can take advantage of digital technology in their organisations in ways that can further their strategic objectives.


Professor Paula Jarzabkowski, Professor of Strategic Management, Cass Business School
Professor Jarzabkowski is a world leader in the topic of how strategy implementation affects competitive dynamics. She has studied multinationals in critical infrastructure, telecommunications and, most recently, the global insurance and reinsurance industry. Her most recent research examines how governments and markets are addressing the protection gap for catastrophic risk. Paula has won prizes for her outstanding impact on business and her most recent work is published in Strategic Management Journal.

Professor Gianvito Lanzolla, Head of Faculty of Management and Professor of Strategic Management, Cass Business School
Professor Lanzolla is a leading expert in the topic of technology strategy and digital transformation. He has studied technology adoption timing, new market entry timing and the role of technology in firm competitive performance. His most recent research examines how digitalisation impacts risk, business models and governance in the banking and insurance industries. Gianvito has advised governments and leading multinationals. His most recent research work is published in Academy of Management Journal.