Retail in the new digital ecosystem - winners and losers

Date: 13th June 2019
Time: 8am - 10am
Location: Cass Executive Education offices at 200 Aldersgate, London EC1A 4HD.

The event is by invitation only. Please contact Prof. Gianvito Lanzolla for further information on the event

The aim of this panel event is to gain an understanding of how the different stakeholders, in the broader retail value chain, maximise the benefits and minimise the pitfalls of digital transformation.


Martijn Bertisen: Google UK: Managing Director Retail Sales

Rob Keates: Telefonica: Director of Sales Performance Change and Operations

Andrew MacInnes: John Lewis Partnership: CTO

Gianvito Lanzolla, Cass Business School: Professor and Founding Director of DLRC

Jeremy Pee: Marks & Spencer: Chief Digital and Data Officer

Ian Jones: Royal Mail: Director of Transformation

Tasos Vezyridis; CBRE: Senior Director, UK & EMEA Retail & Logistics Research

The format will include a statement/presentation by each of the panel followed by a Q&A chaired by Professor Lanzolla. The overall goal of the panel discussion is to compare and contrast views from the different panellists with the view of identifying patterns of value creation and value capturing in the new retail ecosystem enabled by the diffusion of digital technologies.


8am-8.30am: Registration and coffee

8.30am-9.45am: Panel and Q&A

9.45am-10am: Post panel coffee and networking